CMAA Certified Medical Administrative Assistant PKG

Enroll in the Certified Medical Administrative Assistant program and gain comprehensive training across all required skill areas.

 A Medical Administrative Assistant (MAA) is a medical secretary who has earned a voluntary professional.  This MAA program can help job candidates demonstrate their professional skills to prospective employers. For instance, medical secretaries need to be proficient in basic office tasks like file maintenance and keyboarding. They must also be familiar with medical terminology and capable of using common healthcare-related software.

As a medical administrative assistant, you would work to ensure that a doctor’s office or hospital department runs smoothly by updating medical records, filing the appropriate insurance forms, and arranging patient admissions and laboratory analysis. You would also perform general administrative tasks such as answering phones, sorting mail, scheduling appointments, and organizing the billing and payments. You would deal with patients quite often, so you need to have a courteous and genial manner. Because the healthcare industry increasingly uses electronic files, you need to have some computer skills.

📘 Course Outline & Syllabus for MAA